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A lot of new users on Medium are confused about the word “Onboarding”. No one seems to know what it means. So I am here to teach you.
The “Onboard” part is an analogy for the airplane. When a person is flying in an airplane, they needs instructions before taking off so they can be safe and know where everything is while they’re in flight. With online services or companies, Onboarding synonym is when someone learns how to use the site or have a better understanding of what’s happening with their account.
The reason why we call it Onboarding is because we want to take the user, or new member, by the hand and help them learn how everything works. It’s not just a way to understand how to use Medium, it’s also a way to make sure that they don’t feel confused and undone when they sign up.
When I started working at Medium, I had no idea what onboarding synonym was until my first day. To me, it was just the instructions that told me where everything was like settings and help before I could start using the service for real.
What is the purpose of “onboarding” someone?
Onboarding synonym is a process by which an organization’s employees, contractors, and/or partners are introduced to their first day of work. An individual describes the onboarding synonym process as the “key to getting anywhere”.
The purpose of onboarding synonym individuals begins after they have decided that they want to change jobs or companies. It is an opportunity for professionals to understand what it takes for them to succeed at their new firm and how the company will help them achieve better outcomes. Another explanation for this practice came from David Marquet who says that onboarding can really show you whether your company has a good culture and support system or not.
There are different methods for onboarding synonym and the one that someone uses depends on the company, their culture, and the type of organization.
Now, people are being asked in interviews about their own onboarding synonym process. This video by Joshua Friedlander was made to explain what happens during a typical person’s onboarding synonym after they join a company. He explains that there is a lot of transition that takes place with employees who have just joined a new organization. They will be meeting their new peers, and putting on a new uniform. Also, they’ll experience more formal parties where they get to meet each other before they start working.
What does a good onboarding look like?
An onboarding process (sometimes called ‘user onboarding synonym’) is the first introduction a customer receives when they visit your website. It teaches them how to use your service in the best way possible. This usually includes steps like signing up, setting up an account, and learning how to use the features and integrations of your site. Along with making sure that all users have been properly train on the company’s products, an onboarding process also gives you insight into what new users are struggling with so you can improve their experience once they’re on board.
This is a relatively new concept with companies in the B2B space, but marketers are beginning to realize the importance of properly training users on not just your product, but also how your brand operates.
With more and more companies adopting the customer lifecycle marketing methodology, it’s vital that onboarding synonym procedures be implement in a way that reflects this philosophy. By taking user onboarding seriously as part of a strategy to engage customers throughout their lifetime with your business, you’ll not only be improving customer retention rates immensely, but you’ll begin retaining customers earlier on in their lifecycle rather than at the tail end. This means less churn, decreased customer acquisition costs, and ultimately happier customers and investors.
Source: https://zaneym.org/onboarding-synonym/
